Rhys

Head of Finance & Business Development

A Member of The Leadership Team

Rhys joined the Right at Home team in 2021 as Head of Finance & Business Development, after realising the difference Homecare can make on individuals. Rhys' job allows him to "oversee all finance related activities and ensuring the business is building partnerships with local authorities, communities and businesses in the local area."

"Completing business-wide financial processes from KPIs to payroll to management accounts. There is nothing more satisfying than implementing a new process and seeing how that affects business performance. "

Can you share a bit about your background and what you did prior to joining Right at Home?

Before joining Right at Home I worked in the promotional merchandise industry. Anything you could brand, we would print. We operated as a global solution meaning I had the pleasure of working on US, Europe and Asia timezones. I've always worked in finance ever since leaving sixth form and have a real passion for understanding how everything works from the economy to budgeting.

What inspired you to join Right at Home?

Knowing what this industry gives back was key to my decision. Having close relatives worked in this sector I knew exactly what feeling you get when leaving and going home. That feeling of a job well done. Of really making a difference to someone. I say it to everyone I come across, certainly ex-employees from my time in the City. This role is incredibly rewarding, I wouldn't change it for the world.

What does a typical day look like for you?

I'm always looking ahead. Strategically thinking about ways to grow the organisation and improve processes to increase efficiency. I spend time catching up with the CareGivers to discuss pensions, holiday pots or budgeting. From a clients perspective, I make sure that they continue having the best quality homecare that puts our name on the map.

Can you share a memorable moment or achievement that you have experienced as a caregiver?

I assisted a client with an old printer they had. When I say old I mean 22+ years old. Not the kind of printer you can pick up from your local Currys or Argos. Both myself and the branch in question made it our mission to get this individual printing again (as they make the most wonderful cards that EVERYONE enjoys). We sourced the printer on eBay. Negotiated a price. Received the item and made sure this was all setup for them to start using straight away. Its still going to this day! The way I can tell is because everyone in the office has received a Christmas card!

What’s your hidden talent that (until now) most people don’t know about?

I can speak Spanish. I used to be fluent after spending 5 years of my childhood living in Tenerife.

What’s your favourite thing about working with your colleagues?

We are all just so so different. In my previous role, it was very sales driven and sales based meaning we had one mould of person. Here it is completely different. I think everyone here has done care in the past and I love just how enthusiastically they speak about the sector. Its infectious!