WorkBuzz Survey Results - Right at Home Basingstoke

It's that time of year again and the results of the Client and CareGiver independent survey have come back for 2024.

Client Feedback 

Scores remain high with 100% agreeing that their CareGivers are trustworthy and they can depend on them and also 100% would recommend Right at Home.

Our thoughtful approach resulted in 98% stating that their CareGivers made a positive difference to their lives and have an excellent understanding of their care needs.

CareGiver Feedback

We have succeeded in getting our 100% CareGiver engagement score back again, having dropped to a very respectable 99% last year.

The outstanding CareGiver feedback made us very proud. Our team rated Right at Home Basingstoke 100% on a host of measures including:-

• Understanding what is expected of them
• Have access to all the training needed to do their job well
• Would rate the initial training as good or excellent
• Would recommend Right at Home Basingstoke's services
• Are proud to work for Right at Home

The result of these great scores is we have won the 5 Star Employer award for the 4th year in a row.

Obviously, we won't be resting on our laurels and we continue to look at ways we can enhance and improve the services we offer as well as look after our fantastic team.

If you're looking for a high quality home care agency for either you ior a loved one, please get in contact with us and we can talk through your requirements and how we can help.