Right at Home UK Named in Top 20 Home Care Groups of 2024
Right at Home UK has achieved a significant milestone, being recognised as one of the UK's Top 20 Home Care Groups by the independent review website homecare.co.uk.
Published: 10/07/2024
This prestigious accolade is a testament to the exceptional care services provided, based on heartfelt reviews from clients and their families. Remarkably, this marks the sixth consecutive year that Right at Home has received this honour, showcasing their consistent dedication to quality care.
About Right at Home UK
Founded with a mission to improve the quality of life for those they serve, Right at Home UK has grown into a beacon of excellence in the home care sector. Their core values of compassion, integrity, and respect are at the heart of everything they do. This dedication to upholding high standards has earned them a stellar reputation across the UK.
The Significance of the Homecare.co.uk Award
Homecare.co.uk is a trusted platform that helps families find reliable home care providers through verified reviews and ratings. The awards are based on feedback from those who matter most—the clients and their loved ones. Receiving such recognition from an independent and respected source underscores Right at Home UK's credibility and trustworthiness.
Right at Home UK's Recommendation Score
Right at Home UK boasts an impressive recommendation score of 9.8/10, derived from over 3,400 reviews as of June 24, 2024. This high score reflects the consistent satisfaction and positive experiences of their clients. Testimonials highlight the compassionate and professional care provided, emphasising the impact of tailored support in maintaining clients' independence and well-being.
Quality Care Services Provided
Their commitment to personalised care plans is at the core of Right at Home's success. Each client receives services designed to meet their unique needs and preferences. Whether it's assistance with daily activities, specialised dementia care, or companionship, the goal is to help adults live safely and comfortably in their own homes.
Local Offices Recognition
In addition to the national recognition, 22 local offices across the Right at Home network were also named in the Top 20 Home Care Providers for their respective areas. This highlights the dedication and exceptional service provided by local teams, who are deeply embedded in their communities and make a tangible difference in the lives of their clients.
CEO Lucy Campbell's Statement
Lucy Campbell, CEO of Right at Home, expressed her delight at the recognition. She emphasised the importance of independent reviews in providing comfort and assurance to clients and their families. Campbell's statement underlines the trust and credibility that Right at Home has built within the social care sector.
Viewing Reviews and Feedback
Reviews are readily available on homecare.co.uk for those interested in reading more about the experiences of Right at Home UK's clients. This transparency allows potential clients to make informed decisions and understand the quality of care they can expect.
5-Star Employer Award
Right at Home UK's commitment to excellence extends beyond client care. For the sixth consecutive year, WorkBuzz has awarded them the 5-star Employer Award. This award, based on the annual anonymised Carer Satisfaction Survey, reflects the organisation's dedication to creating a supportive and rewarding work environment.
Carer Satisfaction Survey
The Carer Satisfaction Survey is a critical tool for gathering honest employee feedback. Conducted independently by WorkBuzz, the survey ensures that carers can share their experiences confidentially, which in turn helps Right at Home UK continually improve their work environment and policies.
Commitment to Supportive Work Environment
Right at Home UK is dedicated to providing a supportive work environment for all its employees. This includes initiatives such as ongoing training and development, work-life balance policies, and a focus on employee well-being. These efforts ensure that carers are well-equipped to provide clients with the highest level of care.
Future Goals and Aspirations
Looking ahead, Right at Home UK remains committed to enhancing the quality of its services and expanding its reach. Future projects include innovative care solutions and continued investment in its workforce. Its vision is to set new standards in home care and remain a trusted name in the sector.
Right at Home UK's recognition as one of the Top 20 Home Care Groups of 2024 is a testament to its unwavering commitment to quality care.
From personalised services to a supportive work environment, it continues to set the standard in the home care industry. This accolade not only highlights its achievements but also reinforces its promise to provide compassionate and professional care to all its clients.
Introduction
- Brief overview of Right at Home UK's achievement
- Importance of the recognition by homecare.co.uk
About Right at Home UK
- History and mission
- Core values and principles
The Significance of the Homecare.co.uk Award
- Overview of homecare.co.uk
- Criteria for the award
- Importance of reviews and ratings
Right at Home UK’s Recommendation Score
- Breakdown of the 9.8/10 score
- Analysis of over 3,400 reviews
- Testimonials from clients and their families
Quality Care Services Provided
- Personalised care plans
- Services offered to maintain independence
- Examples of tailored care solutions
Local Offices Recognition
- List of the 22 local offices named in Top 20
- Spotlight on standout offices
- Community impact and involvement
CEO Lucy Campbell’s Statement
- Overview of Lucy Campbell’s role
- Key points from her statement
- Importance of credibility and trust in-home care
Viewing Reviews and Feedback
- How to access Right at Home UK reviews on homecare.co.uk
- Importance of transparency and feedback
Carer Satisfaction Survey
- Overview of the survey process
- Importance of anonymised feedback
- Impact on the work environment
Commitment to Supportive Work Environment
- Initiatives for employee support
- Training and development opportunities
- Work-life balance policies
Future Goals and Aspirations
- Right at Home UK’s vision for the future
- Upcoming projects and initiatives
- Recap of achievements and recognition
- Final thoughts on the importance of quality home care
FAQs
- What makes Right at Home UK different from other care providers?
- How are the care plans personalised?
- What is the process for leaving a review?
- How does Right at Home UK ensure the satisfaction of its carers?
- Where can I find more information about Right at Home UK’s services?
FAQs on personal care at home
What makes Right at Home UK different from other care providers?
Right at Home UK stands out due to its personalised care plans, compassionate approach, and consistently high ratings from clients and their families. We also operate a minimum of 1-hour calls, so we have time to take the time required to complete complex tasks.
How are the care plans personalised?
Care plans are tailored to each client's unique needs and preferences, ensuring they receive the support they require to live independently and comfortably.
What is the process for leaving a review?
Clients and their families can leave reviews on homecare.co.uk, providing feedback on their experiences with Right at Home UK's services.
How does Right at Home UK ensure the satisfaction of its carers?
Through annual anonymised surveys, ongoing training, and a supportive work environment, Right at Home UK ensures that their carers are satisfied and well-supported.
Where can I find more information about Right at Home UK's services?
Detailed information about their services and client reviews can be found on their profile on homecare.co.uk and their official website.
What types of other home care services do you offer?
We offer various services, from simple caregiving and company to complex care at-home needs, including personal care, companionship, dementia care, palliative care, and more.
A full list of our services can be viewed on Our Care Services page, or jump to the one you are interested in by using the links below:
Our Trusted Services
Families just like yours, trust and rely on Right at Home to provide high-quality homecare services for their loved ones. We offer a wide range of services to support Clients to remain living safely and independently in the comfort of their own home.
R B (Mother of Client/Service User) |" "I have nothing but positive praise for all the Right at Home Hazel Grove office staff and my daughter's carers who provide 24/7 cover. From day one, after a bad experience with another care provider, they have always shown care and compassion and been professional. My daughter's carers are amazing. They are always positive and look after her to the highest level, always with a smile. I can now sleep in the knowledge that she is so well looked after and supported, and she is happy.""
