How to choose the right homecare provider for you and your family

How to choose the right homecare provider for you and your family

Choosing a homecare provider can feel like a big decision. There are a range of options to choose from so it’s very helpful to know what to look for so you can find the right provider for you.

1. Knowing the type of care you are looking for. Identifying yours needs is important to find the correct type of care for you. It can be helpful to make a list of the things you would like help with and the things that can be challenging on a day-to-day basis.

2. Finding a provider who offers the care you need. There are lots of different care options to choose from, including daily visits, night visits and live-in care, so it’s important to find a provider who can offer you the correct support. Our blog on ‘Types of Care’, talks about the options you can choose from, so take a look! Many providers, like Right at Home Chippenham, offer lots of different services so you can find what works for you.

3. Visit the office. Providers like ourselves welcome people into the office, so you can get to know the team and ask any questions you may have. By visiting providers, you can get a sense of the culture, the quality of their services and have an informal conversation about the services that they provide.

4. Ask about the CareGivers. Asking about the training of the company’s team members can ensure the quality of the service they provide. You can also find out about the company’s mission and the things they do to make sure you’ll receive the best care. For example, at Right at Home Chippenham, we have a no-stranger policy which means that we aim to introduce all of our CareGivers and clients to ensure there is always a familiar face and known person proving your support.

5. Check reviews. Checking the reviews is a great way to see how current clients and staff feel about a company. There are many places to check reviews such as homecare.co.uk, Google, Indeed and Facebook.

6. Find out if the company has the correct time slots for you. If you are wanting lunch time and bedtime visits, it’s important that the company has the correct times available. By talking with the company, you’ll be able to get the right information and discuss suitable timings for your care package.

7. Discuss how you will be supported and kept updated in the future. It’s important to find a company who is available to support you with questions and changes to support needs that you may have in future. For example, at Right at Home Chippenham, we visit our clients periodically for reviews where we can discuss any needs and questions, and we are available to be called in the office if a client has any queries so we can work together to keep everybody safe at home.

Using these 7 points, we hope it can help you find the perfect care provider for you or your loved one.