I am passionate about ensuring that all our clients have the opportunity to achieve the best possible outcomes and remain as independent as their abilities allow them to be.
The choices and wishes of the client are always at the centre of their care plan and it’s my job to ensure we adapt our care to suit their individual choices.
Meeting the clients personally is very important to me, as it allows me to understand their personality as well as their needs and wishes; it’s also important for the client to know me and feel comfortable calling me for any reason.
I feel that having a happy team is vital to the work we do. I actively support our CareGivers to feel fulfilled within their role and we have regular meetings so everyone has the opportunity to discuss their experiences, ideas and expectations.