John started Right at Home East Staffs through his work as a local councillor. Working alongside a dedicated care team, he is passionate about delivering quality care to the people of Derbyshire.
Prior to opening Right at Home (East Staffs), John had a successful career helping to grow Enterprise Rent-A-Car (UK) from initial start-up to the most respected rental firm in the UK.
Deciding to spend more quality time with his wife and five young children, John got involved in his local community and became an elected parish councillor in South Derbyshire.
It was during a community event that John came across an elderly local parishioner who was reliant on care from a contracted provider. The parishioner was looking for help with getting a reliable service provider who would turn up on time, stay for the full time allocated and have some consistency with the care worker they were receiving.
Whilst trying to help the parishioner with their simple request, John realised that their case was not unique and that there were a lot of people who would benefit from a more personalised and quality service.
Determined to make a difference, John decided to use his experience of growing a quality customer-focused business and translate these into the Home Care sector.
John is now an active member promoting choice and personalisation within Derbyshire and Staffordshire and sits on the management committee of Derby Choice which provides support planning and resources for young adults with learning and physical disabilities.
John is a recognised Dementia Friends and is training to be a localChampion. John also supports Royal Derby Hospitals Dementia Action Group and works with local support group Making Space to help support people within Derby and Stafforshire.
The goal of Right at Home (East Staffs) is simple:
- To allow your loved ones to remain in their homes for as long as possible.
- To add years to the lives of your loved ones, but as importantly, to add quality and life to those years.
In practice this means:
- Turning up on time and at a time that is convenient with the customer.
- Travelling in our time and not within the customers allocated time.
- Supplying the same friendly home care assistant on each call.
- Each call will ideally last for at least 1 hour.
- Each call is built on outcome-based activities to improve the quality of life of the individual.
Away from work John enjoys spending time with his wife and being a permanent taxi driver to his 5 young children.
If you would like to contact John directly you can email john.houghton@rightathome.co.uk, call 01283 777700, or click here to send a message through the website.
