Will you need home care in the future?

Picking care providers in Enfield, like Right at Home, can be a big step for many families. We understand that both asking for help and sharing the care of a loved one can be difficult. There are a lot of factors to navigate, such as building the right package, matching your schedule to your loved one’s needs and the potential costs involved. We always start with plenty of reassurance about the quality and kind of care that we offer. Once you feel you are on the right path when it comes to home care, taking the journey is much easier. 

Great listening

If you are considering home care in Enfield, one of the main things you want to know is that your loved one will be taken care of in a compassionate, friendly and professional way. 

Our trained professionals have both tangible and more subtle skills. They can provide personal services, help with cooking, cleaning and maintaining an active life. However, they are also great listeners. They hear what is being said and what is not being said and pay close attention to body language and changes in behaviour. We aim to get to know our clients so that we can give them support that feels like family care. 

Of course, the listening process starts with you. At Right at Home, we want to hear your thoughts when it comes to your loved one’s care. It’s a collaborative effort to get the right systems in place so that you can relax and feel safe to pass on some or all of the care duties for your family member. 

Building rapport

Building rapport right from the start is important. It takes time to create trust and familiarity so that it becomes easier to allow someone into your home. Our team members will talk to your relative and offer them plenty of reassurance about dignity, support and keeping as much routine as possible. They can adapt their processes and methods so that your loved one still feels as much in control of their day as possible. We are always mindful of the fact that we are being allowed into someone’s personal space in order to care for them. This kind of respect reduces any stress or anxiety they might feel about home care.