A new start at Right at Home Richmond and Twickenham

Published: 07/09/2021

Right at Home is celebrating the first resale of a franchise business in the network, with its Twickenham to Weybridge location having been acquired by another franchise owner.

Alastair Shanks, Managing Director of Right at Home GF, which operates two offices in Farnham, and Alton & Bordon, in Surrey, has expanded his business to operate the Twickenham territory as well, after owner Michelle Apostol decided to sell up after 7 years at the helm.

Alastair said: “I’m extremely proud to take on Right at Home Richmond and Twickenham – previously known as Right at Home Twickenham to Weybridge – as Michelle Apostol, the former owner has decided to move on from the role.

“Michelle has worked tirelessly to build up the branch and an excellent staff team, so I am fortunate to take on an established care business with a reputation for providing high-quality care. I’m looking forward to working with Michelle’s staff to develop our services further and help more people live independently for longer.”

Alastair and Michelle

Michelle Apostol, who since 2014 has owned and operated Right at Home Twickenham to Weybridge, said: “It has been an immense pleasure to develop the business with the backing of an excellent team of CareGivers and support staff, but now feels like the right time to hand over the reins. I know that with Alastair in the saddle, both staff and Clients will be in great hands.”

And whilst the business name has changed to Right at Home Richmond and Twickenham to reflect Alastair’s focus on the two towns and surrounding areas, for Clients, the transition will be seamless, with the same CareGivers continuing to provide the same high standard of care.

“My first priorities will be ensuring our Clients receive excellent care and supporting the staff team in enjoying their jobs. We will recruit even more fantastic CareGivers with a view to helping more people live comfortably and independently in their own homes. With that in mind, I have appointed Sara Woodley, who is the very experienced Registered Manager at our Farnham office, to support the existing Care Manager and office team in the daily running.”

Right at Home will keep its local presence in the area with a dedicated office covering Richmond and Twickenham. Ms Woodley will take on the registration of the Richmond and Twickenham franchise with the Care Quality Commission.