Right at Home recognised as a 5 star business!
Published: 25/04/2019
Across the country, Right at Home’s staff and Clients have rated their services and strengths as an employer, resulting in Five Star status for the quality homecare brand.
Right at Home is a homecare franchise which prides itself on a collective passion to be the UK’s most trusted home care provider. But they don’t just take their own word for it. The thoughts and opinions of local staff and Clients using their services on a local level, are crucial to understanding how well the brand is doing, in their desire to offer exceptional homecare.
In the Spring 2019, WorkBuzz released a survey for franchisees’ business, designed to help franchisors gauge how well their networks are doing. Right at Home, who has a network of over 60 like-minded franchisees, has achieved impressive results, showing how valued franchise employees feel, and how much their Clients appreciate the high standard care delivered to them, every day.
At a network level, overall Right at Home was recognised as a 5* employer!
And there’s more on a local level
Right at Home franchisees achieved impressive average scores of over 80% from their staff and Clients, and 16 local offices received special Five Star recognition for scoring over 90%.
We are extremely proud of the standards these local franchises live by:
- RaH Bournemouth and Poole
- RaH Cardiff & Newport
- RaH Havant & District
- RaH North Cheshire and Leigh
- RaH Solent
- RaH Sutton & Epsom
- RaH Portsmouth
- RaH Twickenham
- RaH Bridgend and Vale of Glamorgan
- RaH Camberley
- RaH Barnet & Edgware
- RaH Reigate and Crawley
- RaH High Wycombe and District
- RaH Borehamwood & Watford
- RaH Reading & Wokingham
- RaH Welwyn, Hatfield & St Albans
“We are a people-focused business, committed to building highly-trained and well-supported teams, who share our passion for helping Clients to improve their quality of life,” says Lucy Campbell, Group Director, Right at Home UK. “Ours is a highly-rewarding sector to work in, but it can be very challenging at times. We are very mindful of making sure our staff receive all the support they need, to deliver an outstanding level of service. These survey results show how hard our franchise offices work to look after their teams; and how well-received their efforts are by our Clients and their families.”
Massive congratulations to these 16 exceptional local offices, and to the Right at Home network as a whole, for establishing the Right at Home brand as a 5* business.
To find out more about the Right at Home franchise opportunity, email kate.dilworth@rightathomeuk.com or call Kate on 0151 3050755 for a friendly chat.
