Right at Home Valentine’s initiative demonstrates meaningful impact on older adults
RaH Grantham delivered heartwarming surprises to remind those it supports, including lonely and vulnerable adults, that they are cherished and not forgotten
Published: 27/02/2025
Right at Home Grantham, Newark, Melton & Oakham spread joy across its territory earlier this month, as it surprised Clients with heart-warming Valentine’s gifts.
The franchise team went the extra mile this month by delivering heart-shaped biscuits and a ‘My Last Rolo’ treat to each person it supports, including those who live alone.
Franchise teams across our network stand out from their competitors not only for delivering exceptional quality care, but for empowering their staff to make a meaningful difference in their community.
RaH Grantham’s initiative is a prime example of this and demonstrates the impact a simple act of kindness can have on those who rely on care and support services.
On receiving her gift, Wendy Sugars, 75, said: “This is the first Valentine’s Day gift I’ve ever received. I never got anything off my late husband other than the flowers he used to pick for me on his way home— from other people’s gardens!”
For Marlene Shaw, 74, this Valentine’s Day carried particular significance as it was her first without her beloved husband Brian. “I wasn’t expecting to receive anything, so I was completely touched by this thoughtful gesture,” she said.
From left: The Valentine's gifts ready for delivery, CareGiver Becky Sparks with her bakes, and Client Marlene Shaw with Registered Manager Billie Crofts.
The chocolatey treat included in each Valentine’s package, beautifully wrapped by the RaH Grantham office team, was inspired by the long-running ‘My Last Rolo’ advertising campaign that asks, "Do you love someone enough to give them your last Rolo?"—a symbol of ultimate affection and generosity.
Adding an extra special touch, the heart-shaped biscuits were homemade by CareGiver Becky Sparks, who spent over 30 years in the food industry before joining the team in November.
Becky said: “Now that I'm working in care, I have a new outlet to share the fruits of my favourite pastime. The smile that comes across my clients’ faces when I give them something homemade is so rewarding.”
Billie Crofts, Registered Manager at Right at Home Grantham, Newark, Melton & Oakham, said the aim of the special Valentine’s delivery was to remind older and vulnerable people that they are cherished and not forgotten.
She added: “At Right at Home, we know that small acts of kindness can have a big impact.
“Valentine’s Day isn’t just about romance—it’s about showing care, connecting with others, and reminding people they matter. Many of our clients live alone, and we want them to feel appreciated and valued.”
