Community Contact List
- Leeds East
- Information & Support
- Community Contact List
Adult Social Care – Leeds City Council
Tel: 0113 222 4401
Email: leedsadults@leeds.gov.uk
Out-of-hours emergencies: 0113 378 0644
Web: www.leeds.gov.uk
Age UK Leeds
Works across Leeds and the district to support older people to enjoy later life.
Tel: 0113 389 3000
Email: info@ageukleeds.org.uk
Age UK (National)
Tel: 0800 055 6112
Web: www.ageuk.org.uk
Al-Anon Family Groups
Worried about someone’s drinking? Help and hope for families and friends of alcoholics.
Helpline: 0800 008 6811 (10.00am to 10.00pm).
Email: helpline@al-anonuk.org.uk
Web: www.al-anonuk.org.uk
Alzheimer’s Society
Memory Support Worker Service (Leeds)
Supports people with a diagnosis of dementia, their carers and families, and professionals in health and social care.
Tel: 0113 231 1727
Email: leeds@alzheimers.org.uk
Alzheimer’s Society (National)
Dementia Connect support line: 0333 150 3456
Monday to Wednesday, 9.00am to 8.00pm;
Thursday and Friday, 9.00am to 5.00pm; and
Saturday and Sunday, 10.00am to 4.00pm.
Association of Charitable Organisations
A national umbrella body for benevolent charities.
Tel: 0207 255 4480
Email: info@aco.uk.net
Web: www.aco.uk.net
Anxiety UK Helpline
Anxiety UK, Nunes House, 447 Chester Road, Manchester, M16 9HA
Anxiety UK is committed to raising awareness and understanding of anxiety disorders. We offer an extensive range of support services designed to help you to control your anxiety rather than letting it
03444 775 774
British Institute of Learning Disabilities (BILD)
Committed to improving the quality of life for people with a learning disability.
Tel: 0121 415 6960
Email: enquiries@bild.org.uk
Web: www.bild.org.uk
Care and Repair Leeds
Provides services to help older and disabled people on low incomes to live independently. Services include home maintenance and minor repairs, home adaptations, support and advice and living aids.
Tel: 0113 240 6009
Email: enquiries@care-repair-leeds.org.uk
Web: www.care-repair-leeds.org.uk
Carers Leeds
Provides support to unpaid adult carers in Leeds.
An advice line runs
Monday to Thursday, 9.00am to 5.00pm;
and Friday, 9.00am to 4.30pm.
6-8 The Headrow LS1 6PT
Tel: 0113 380 4300
Email: advice@carersleeds.org.uk
Care Choices
Free, independent assistance with finding care providers. Searchable website.
Care Quality Commission
Independent regulator of care services in England.
Tel: 0300 061 6161 • Email: enquiries@cqc.org.uk
Web: www.cqc.org.uk
Carers Trust
Works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction issues.
Tel: 0300 772 9600
Email: info@carers.org
Web: www.carers.org
Carers UK
The Voice of Carers.
Tel: 0808 808 7777
Email: advice@carersuk.org
Web: www.carersuk.org
Citizens Advice Leeds
Provides free, independent advice and information to anyone living or working in Leeds Metropolitan District and surrounding areas.
Advice and information are given on a wide range of subjects, including welfare benefits, debt, housing and employment.
Tel: 0808 278 7878
Web: www.citizensadviceleeds.org.uk
Combat Stress
Combat Stress is the UK’s leading charity for veterans’ mental health.
For over a century, we’ve helped former servicemen and women deal with trauma-related mental health professionals
0800 138 1619
http://www.combatstress.org.uk
Community Hubs
Quick face-to-face queries can be made on topics such as documentation and ID, housing repairs, employment and library services. For a full list of hubs that are currently open, visit the website below.
Web: www.leeds.gov.uk/community-hubs
Citizens Advice (National)
Practical, reliable, up-to-date information on a wide range of topics.
Tel: 0800 144 8848
Web: www.citizensadvice.org.uk
Dementia Adventure
Dementia Adventure thinks differently about dementia. It believes that with the right support, everyone with dementia can get outdoors, experience the well-being benefits of nature and enjoy more active and fulfilled lives. Dementia
Adventure offers supported holidays and dementia training for family and friends, professionals and organisations.
Tel: 01245 237548
Web: www.dementiaadventure.org
Drinkline The National Alcohol Helpline
Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else's.
0300 123 1110
Elderly Accommodation Counsel
Helps older people make informed choices about meeting their housing and care needs.
Web: www.housingcare.org
Family Lives Helpline
A free national helpline that provides advice and information on all aspects of family life. If you need to talk, we're here for you
0808 800 2222
https://www.familylives.org.uk
Feel Good Factor Leeds
Provides activities, projects and services to improve access to health opportunities.
53 Louis Street, Chapeltown LS7 4BP
Tel: 0113 350 4200
Email: office@fgfleeds.org
Web: www.fgfleeds.org
Friends of the Elderly
A charity that supports older people who have a range of practical needs.
Tel: 0207 730 8263
Email: enquiries@fote.org.uk
Web: www.fote.org.uk
Homecare Association
Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors.
Tel: 0208 661 8188
Email: helpline@homecareassociation.org.uk
Web: www.homecareassociation.org.uk
Hourglass
Works to protect, and prevent the abuse of, vulnerable older adults.
Helpline: 0808 808 8141
Independent Age
Produces a wide range of guides and factsheets for
older people, their families and carers.
Tel: 0800 319 6789
Email: advice@independentage.org
Jewish Helpline
A national non-judgemental listening service for the Jewish Community staffed by trained counselling volunteers.
0800 652 9249
http://www.jewishhelpline.org/
Leeds Centre for Integrated Living
Aims to improve the quality of life for people with disabilities, remove barriers that restrict choice and control, and support people to meet their personal objectives and enable disabled people to develop their abilities and confidence. Can also support people to manage a Direct Payment.
Cartelli House, 2 Arthur Street, Stanningley LS28 6JY
Tel: 0113 231 1125
Web: www.leedscil.org.uk
Leeds Care Association
The member body for care providers in Leeds.
Tel: 0113 287 3490
Email: info@leedscare.co.uk
Web: www.leedscare.co.uk
Leeds Directory
An online directory offering information on a wide range of local services. The directory also has an ‘activities calendar’ which contains information on local groups and events. The directory is supported by a helpline, available Monday to Friday, 9.00am to 5.00pm.
Tel: 0113 378 4610
Email: leedsdirectory@leeds.gov.uk
Leeds Jewish Welfare Board (LJWB)
311 Stonegate Road, Leeds, LS17 6AZ
Leeds Jewish Welfare Board (LJWB) offers a variety of services and activities for people in North Leeds including a social activities programme for all ages and abilities, children’s groups,
0113 268 4211
Leeds Money Information Centre
Provides details of all the organisations and charities across Leeds providing free and independent debt advice.
Web: www.leeds.gov.uk/leedsmic
LGBT+ Switchboard and Helpline
A listening and information service for gay, lesbian and bisexual individuals and their families.
0300 330 0630
Men's Advice Line
Men’s Advice Line is a confidential helpline, email and webchat service for male victims of domestic abuse, friends and family and Frontline Workers. We offer advice and emotional support
0808 801 0327
https://mensadviceline.org.uk/
MIND Infoline
Confidential information on local services.
0300 123 3393
https://www.mind.org.uk/information-support/helplines/
Multiple Sclerosis Society
Information and Support for people affected by Multiple Sclerosis (MS). We're a UK-wide community of volunteers, fundraisers, researchers and campaigners working together to stop MS.
0808 800 8000
Muslim Community Helpline
The Muslim Community Helpline is a national organisation for women, men, youth and children which was launched in 2007. We aim to provide a listening and emotional support service.
0208 908 6715 / 0208 904 8193
My Family, Our Needs
The lifestyle site for families, carers and practitioners supporting children and young adults with additional needs.
Web: www.myfamilyourneeds.co.uk
National Activity Providers Association (NAPA)
Promotes the importance of activities for older people.
Tel: 01494 590421
Email: info@napa-activities.co.uk
Web: https://napa-activities.co.uk
National Association of Funeral Directors
Web: www.nafd.org.uk
National Society of Allied and Independent
Funeral Directors
Web: www.saif.org.uk
NHS 111
You should call NHS 111 if you:
- need medical help fast, but it is not a 999 emergency;
- do not know who to call for medical help or you do not have a GP to call; or
- require health information or reassurance about what to do next.
For less urgent health needs, you should still contact your GP in the usual way. The 111 service is also available via ‘Typetalk’ 18001 111.
Parkinsons UK
We're the Parkinson's charity that drives better care, treatments and quality of life. If you have Parkinson's, or you know someone who has, you’re not alone.
0808 800 0303
Playlist for Life
A music and dementia charity based in Glasgow and covering the whole of the United Kingdom.
It aims to ensure everyone living with dementia has access to a personalised playlist and for everyone who cares for them to know how to use it. The charity offers free advice and resources to anyone affected by dementia who could benefit from the power of music. It also provides training for health and social care professionals looking to deliver person-centred care using personalised music.
Tel: 0141 404 0683
Email: info@playlistforlife.org.uk
Web: www.playlistforlife.org.uk
Premier Lifeline
22 Chapter Street, London,, SW1P 4NP
A confidential Christian helpline there for you 365 days of the year.
0300 111 0101
http://www.premierlifeline.org.uk/
Refuge
Refuge offers emotional support and practical information, emergency accommodation for women fleeing abuse, guidance for women going through civil and criminal courts and an outreach service for th
0808 2000 247
Registered Nursing Home Association (RNHA)
Campaigns for high standards in nursing home care.
Tel: 0121 451 1088
Email: info@rnha.co.uk
Web: http://rnha.co.uk
Relatives and Residents Association
Exists for older people needing, or living in, residential care and the families and friends left behind.
Tel: 0207 359 8136
Email: helpline@relres.org
Web: www.relres.org
Royal British Legion
Royal British Legion Pop-In Centre, 73-75 Albion Street, Leeds, LS1 5AA
The Legion is here to help members of the Royal Navy, British Army, Royal Air Force, veterans and their families.
We support serving and ex-serving personnel all year round, every day of the year.
0808 802 8080
https://www.britishlegion.org.uk/
Samaritans
93 Clarendon Road, Leeds, LS2 9LY
24 hour listening service for people feeling suicidal, depressed or in crisis.
116 123 (free any time, from any phone)
SANE
Advice on mental health issues.
Tel: 0300 304 7000 (SANEline, open 4.00pm to
10.00pm, 365 days a year).
07984 967 708
Web: www.sane.org.uk
Silver Line, The
A 24-hour telephone befriending and advice line.
Tel: 0800 470 8090
SSAFA The Armed Forces Charity
Carlton Barracks, Carlton Gate LEEDS, LS7 1HE
Whatever challenges they're facing, members of the Armed Forces community can reply on SSAFA. SSAFA supports our Forces and family members with information and support, both physical and emotional
0800 260 6767
https://www.ssafa.org.uk/west-yorkshire
Stop Hate UK Learning Disability Helpline
PO Box 851, Leeds, LS1 9QS
Stop Hate UK offer independent and confidential information, advice and support to anybody affected by Learning Disability Hate Crime.
0808 802 1155
http://www.stophateuk.org/report-learning-disability-hate-crime/
Stop Hate UK LGBT Helpline
PO Box 851, Leeds, LS1 9QS
Stop Hate UK offer independent and confidential information, advice and support to anybody affected by LGB&T Hate Crime.
Whether you have been directly affected (as a victim) or you have w
0808 801 0661/ 0113 293 5100
https://www.stophateuk.org/leeds/
Veterans’ Gateway
The first point of contact for Armed Forces personnel, veterans and their families seeking information about employability, finances, personal relationships, befriending and more.
Tel: 0808 802 1212
Web: www.veteransgateway.org.uk
William Merritt Disabled Living Centre and Mobility
Provides impartial information, advice and assessment on equipment and practical aspects of daily living for disabled people of all ages, their carers, professionals and older people.
Tel: 0113 350 8989
Email: info@wmdlc.org
Web: www.wmdlc.org
If you wish to be added to this list please get in touch by emailing leedseast@rightathome.co.uk with your contact details and some information about your organisation.
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