What Our Clients Say About Us

What our clients say about us!

At Right at Home Loughton, we are passionate about delivering the highest-quality care and support, the same type of care we would want for one of our own family members. With this in mind, what better way to reflect on our service than gather feedback from our clients and their families directly – keep reading to see what they think of us and the impact we have had for them and their families.

When looking at a new product or service, reviews are a really good way of comparing your options.  If you are at the stage where you are having to consider home care support for yourself or a loved one, read some of our reviews below or follow the link to read over 35 reviews about Right at Home Loughton and the service we provide to our clients.

Reviews

From the very first call with the manager, I just knew that my Mum was in safe and caring hands. The carers that attended to my mum in the last months and up to her eventual passing was amazing. Very considerate, caring and would go the extra mile to make sure all her needs were attended to. The manager became my backbone in the last days of mum life. She supported me and guided me when I was at my lowest. She did everything possible when there were some difficult situations and resolved the problem. I really cannot thank the manager and her team of carers enough. They became part of the family and are still in touch with welfare calls to me. I would recommend without hesitation. I would like to add my personal thanks to the manager, carers and her fellow colleagues for making my mum smile when she desperately needed that helping hand.

Faaz - Son Of Client

My husband came home from hospital bed-bound and scheduled for end of life care. Over the last six weeks, he has rallied and is now walking around his room with a frame and is expecting to improve further. The staff and management at Right at Home have responded to his changing needs quickly and enthusiastically, adapting the list of tasks to be done on each of the four daily visits, and the schedule of carers to attend, without any hassle. The carers are respectful, friendly, and compassionate and my husband enjoys their company as they tend to his needs and help him with his exercises. Timekeeping is very good and the mobile app is very informative.

Wendy - Wife Of Client

Right at Home came to the family’s rescue to provide care and support for both of our elderly parents one who has serious health issues, the other with Alzheimer’s. The care was provided after consultation and introduction meeting. Both parents rely on regularity and structure, this was provided by a team of carers, whose timekeeping was impeccable, and the extent of duties were wide ranging. I would recommend this business for anybody else in a similar situation and thank them for their help.

Phillip - Son Of Client

Before finding Right at Home care, my family and I were so stressed out about the standard of previous carers we'd had. They were late, inefficient, and not knowledgeable about my mum's dementia.
Now we are stress-free! The staff are excellent timekeepers, reliable and professional.
Very happy with the service!

Marie - Daughter Of Client

Right at Home Loughton were amazingly helpful - a real lifesaver. My relative was weak after being discharged from hospital with pneumonia. A staff member came out to see him straight away and introduced us to a wonderful carer, who started a few days later. Couldn't be more grateful. This has changed his life for the better. He gets to stay at home with family and it's a huge weight off my mind that he is being well looked after and eating great food. Thanks so much.

Tess - Relative Of Client

We can help you as well

Whether it’s you or a family member that needs a little extra help around the house, assistance at either end of the day or 24-hour support to live at home, Right at Home can help. Care for yourself or a relative can be provided in the comfort of your own home.

Our homecare services can support with those everyday tasks that may have become difficult to manage. Daily activities like dressing, bathing and cooking may not be as easy to complete as they once were, but our friendly team of CareGivers can help.

To find out more about the different ways in which Right at Home Loughton can support you or your loved ones  to continue living happily and independently at home Download our Brochure or call the office on 0203 763 6074 and a member of our team will be happy to explain our services and see how we can help.