Premium Homecare in Rochester

Offering premium-quality personalised homecare services in Rochester and other areas to provide support to our Clients.

homecare client and caregiver chatting on bench

Quality Homecare in Rochester

Rochester is a city with a population of over 67,000. More than 16% of locals are aged over 65. With the average life expectancy rising, we can expect those numbers to grow higher over the coming years. As such, the need for quality homecare in Rochester is likely to increase.

That’s where Right at Home Medway comes in.

We provide a premium homecare service in the local area, offering person-centred support to Clients living with complex conditions (stroke, cancer, dementia, etc.), as well as older people who may require assistance around the home. Whether you require medication management, meal preparation, companionship or live-in care, our services will help you enjoy life, foster a sense of independence, and thrive in your home and community.

With a commitment to quality and dedication to the needs of the Client first and foremost, we have garnered a reputation for compassionate and attentive care, regardless of your requirements.

If you’d like to enquire about your homecare in Medway, Rochester or any of the other surrounding areas we cover, one of our friendly team will be more than happy to answer any queries you may have.

Homecare Services in Rochester: What We Offer

Here at Right at Home Medway, we take pride in being able to provide a wide range of support services to people who require homecare.

Our Client Support Plans are entirely customisable, meaning that we’ll adapt our services to fit your needs. We understand that the person who knows the Client best is — well, the Client themselves.

Whatever your specific needs, we’ll consistently work with you to develop a plan of action that provides the best possible support. In addition, we’ll constantly evaluate your plan to ensure you are continuing to benefit as much as you can.

Our homecare services include:

  • Dementia care
  • Companionship & support
  • Hospital-to-home care
  • Personal care
  • Elderly care
  • Respite care
  • Live-in care
  • Specialised care (including cancer care and end-of-life care)

Our CareGivers in Rochester

At Right at Home, our homecare CareGivers stand out as truly exceptional. They view their roles as more than just jobs; they see them as vocations. Each CareGiver is carefully chosen from the local community, ensuring they understand your values and the unique characteristics of the area. This local insight allows them to provide care that is not only professional but also personal and relatable.

Our CareGivers are dedicated to providing phenomenal support, understanding that they are entrusted with the well-being of your loved ones. To ensure the highest standards of care, they receive comprehensive training from our dedicated in-house trainers. This training keeps them updated with the latest best practices and regulatory requirements, ensuring that they are always prepared to provide top-notch care.

Before care begins, Right at Home facilitates a meeting between you and your CareGiver. This initial meeting helps build familiarity and comfort, laying the foundation for a trusting and effective care relationship. At Right at Home, we prioritise your peace of mind, ensuring that you are comfortable and confident with the CareGiver entrusted with your loved one’s care. With our exceptional team, you can be assured of compassionate, professional, and personalised homecare.

"I really have nothing but praise for the excellent and professional service of Right at Home Medway. My uncle has been a Client for over 12 months now, and the care he has received has been excellent and backed up by an equally excellent management team. All the staff I have met and spoken with have always been extremely cheerful, helpful and professional. I would thoroughly recommend Right at Home Medway."

Simon W | Nephew of Client
homecare client sitting with caregiver in home

Why Should You Choose Right At Home for Homecare in Rochester?

One-Hour Minimum Visits

We prefer longer homecare visits, with a minimum of one hour. They allow CareGivers to provide the best quality care, attending thoroughly to Clients' needs.

Extended visits foster more meaningful connections between CareGivers and Clients, enhancing emotional support and trust. This additional time ensures tasks are completed without rush, reducing stress for both parties. Ultimately, longer visits contribute to improved well-being and satisfaction, promoting a higher standard of personalised care.

24/7 Live-In Care Support

Our team of dedicated care professionals provides around-the-clock assistance through live-in care services. Our skilled CareGivers deliver personalised support to meet individual needs, whether for companionship or specialised medical care.

Live-in homecare offers many benefits, including continuous care and support. It gives primary carers a chance to take time for themselves and recharge. In addition, a consistent live-in care professional serves as a reliable contact and trusted companion – as they become more familiar with your needs and desires, they are better placed to provide the best possible homecare.

This arrangement provides peace of mind for both the Client and their loved ones, fostering a safe and supportive environment.

Dementia Support

At Right at Home Medway, we specialise in providing personalised dementia care designed to meet the unique needs of each Client. Our comprehensive services include emotional support, respite for family caregivers, and seamless access to local resources.

Our mission is to empower individuals living with dementia to maintain their independence in the comfort of their own homes. Our team also includes certified Dementia Champions, reflecting our unwavering commitment to excellence in community dementia care. Our dedicated care professionals work passionately to create a safe and supportive living environment, offering guidance on essential home adjustments to enhance quality of life.

How to Access Homecare With Right at Home Medway?

While our care-at-home support can make a real difference in the lives of our Clients, many people remain anxious about requesting homecare for the first time. It can be nerve-racking to let people into your home.

If you are apprehensive about requesting in-home support for yourself or your loved one, we’re here to put your mind at ease. We’ve made the entire process of requesting support as easy as possible.

  • Step 1: Contact Right at Home

  • Step 2: Home visit to discuss your support

  • Step 3: Receive your personalised care plan

  • Step 4: Meet your CareGiver

  • Step 5: Start your homecare programme

Homecare in Rochester: What Do Our Clients Enjoy Doing With Their CareGivers?

Rochester offers a mix of history sites and modern amenities for our Clients to explore and enjoy.

For instance, the 12th-century Rochester Castle, with its gardens and picnic area, serves as a great day out. For our Clients who are mobile enough, exploring the Castle offers fantastic views of the surrounding area, the River Medway, and Rochester Cathedral.

The Rochester High Street also proves popular with Clients with historic streets and plenty of enjoy shops and cafes for light refreshments and retail therapy, while the Guildhall Museum also makes for a fun excursion.

Sometimes, our Clients just want to enjoy the fresh air. Our CareGivers are happy to accompany them on walks along the river, which offers accessible paths and places to take in the views or stop for a picnic.

Rochester Castle on the River Medway

Get in Touch for More Information About Your Homecare

Please don't hesitate to contact us for further information regarding our homecare services in Rochester and throughout Medway.

You can get in touch with us either through our online contact form or by calling the number provided below. Our dedicated office team is ready to answer any queries you may have.

Tel: 01634 979000