Quality Homecare in Great Offley
Providing personalised support to help you maintain your independence at home
- Stevenage, Letchworth & Hitchin
- About Us
- Areas we Cover
- Homecare in Great Offley
Right at Home Stevenage, Letchworth and Hitchin provides high-quality, tailored homecare services in Great Offley. We assist our Clients to maintain their independence at home.
We ensure punctuality with specific times for all visits, offering consistent and reliable CareGivers who are passionate about supporting people in our local community.
Our flexible services range from five hours a week to 24-hour care. At Right at Home, we are dedicated to providing attentive and unrushed care. Our approach ensures we take the time to get to know our Clients, working at a comfortable pace to build trust and foster meaningful relationships.
We emphasise open communication between our team, Clients, and their families, enabling us to consistently deliver exceptional care.
If you need bespoke homecare Great Offley, or the surrounding areas, we are here to help. Get in touch today!
Great Offley Homecare Services: What We Offer
At Right at Home Stevenage, Letchworth & Hitchin, we deliver a comprehensive array of homecare services designed around each individual Client.
We can provide support with companionship, personal care, hospital-to-home transitions, elderly care, and specialised care for conditions like cancer and Parkinson's disease.
Additionally, we provide live-in care, respite care, and dementia care, ensuring thorough support for various circumstances. We create tailored Support Plans that foster independence and improve the quality of life for our Clients.
Discover more about our services below:
Why Choose Right at Home in Great Offley?
Our Ethos: Unrushed and Discreet Care
At Right at Home Stevenage, Letchworth & Hitchin, our approach is centred on providing unhurried care. We believe it’s essential that our team supports you at a pace that suits you, as this is key to delivering dignified and personalised care. We also have a non-uniform policy for our CareGivers, ensuring our care feels more personal and discreet.
Core Values: Trust, Compassion, Quality, and Respect
Our team is guided by the core Right at Home values of Trust, Compassion, Quality, and Respect. Each member is committed to delivering outstanding care to you or your loved ones, upholding these values at all times. This shared purpose and commitment fosters a strong team spirit and ensures our dependable, high-quality service.
Extended Care Visits for Thorough Support
Our care visits are intentionally longer to provide thorough support and attention. We prefer a minimum visit duration of one hour, with a minimum care call of 45 minutes.
How Do We Deliver Quality Homecare in Great Offley?
Personal Initial Consultation
- Initially, we get to know you and understand your specific support requirements. Once you're confident that you would like to move forward, we arrange a care assessment which involves a face-to-face meeting at your home. This usually takes around two hours to gather all the important information.
- Following this assessment, we create a personalised care and support plan.
- Together, we’ll agree on a start date, which can be arranged anywhere from a couple of days to a few weeks after the assessment, depending on your requirements.
Ensuring a Smooth Start
- A successful start to a care package requires an investment in time and effort at the beginning.
- During the first stages of a care package, we will closely assess and review progress to ensure that the care package is working for you.
- We’ll work closely with you and your family to ensure everything runs smoothly and any necessary changes are made as needed.
Ongoing Support & Adjustments
- We ensure regular contact over the course of the care package to review and adjust your support package as needed - the care plan is a live document which will be amended as needs change.
- Any changes are made promptly via our electronic care management system.
- We also conduct regular in-person assessments of our CareGiving team to ensure that high standards are upheld and to identify any areas for improvement.
By focusing on personalised care, ongoing support, and maintaining high standards, Right at Home Stevenage, Letchworth and Hitchin are dedicated to delivering exceptional care tailored to your needs.
Wendy W | Daughter of Client"Right at Home provides in-home and social support for my son who has learning disabilities and Autism. We started using Right at Home in January 2024 and I can't praise the staff enough. My son enjoys all his home visits and trips out with the carers and the office staff are always friendly and helpful. The carers assist him with meal preparation and simple household tasks and are also happy to play games and chat about music or things on a particular streaming service! They take him on trips out to the local amusement arcade, and local restaurant and have a trip to Southend planned for the summer. Since their visits, his confidence has grown which is very important for someone with a social communication disorder. I feel very fortunate to have found Right at Home and wouldn't hesitate to recommend them."
Our CareGivers in Great Offley
We take pride in providing caring and dependable CareGivers exactly when you need them.
Our dedicated team is fully DBS-checked and has undergone industry-leading training to ensure the highest standards of care. Each CareGiver is a valued member of our close-knit team, committed to delivering outstanding service.
Whether you need help with daily activities or specialised care, our CareGivers are here to offer compassionate, tailored support, giving you peace of mind.
Equally important, we like our CareGivers to be familiar with our community’s values and share similar hobbies and interests. Our thorough selection process helps build stronger connections between Clients and CareGivers, leading to a higher quality of care.
Our Live-in Care Service in Great Offley
At Right at Home Stevenage, Letchworth, and Hitchin, we offer professional live-in care services to Clients in Great Offley. Live-in care provides a wonderful alternative to residential care, allowing individuals to remain in the comfort and familiarity of their own homes.
Why Choose Live-In Care?
Live-in care is becoming more popular as it allows people to remain at home rather than move into residential care. For a live-in care arrangement, you'll need a spare room for the CareGiver, who will also require a daily break of around two hours. Our services are highly flexible to suit your needs, from meal preparation to the duration of stay.
Personalised Care to Suit Your Lifestyle
Our CareGivers help with meal preparation and often dine with you, ensuring your preferences are always respected. Typically, a CareGiver works up to 10 hours within a 24-hour period, and the length of their stay is tailored to suit each Client’s unique circumstances and preferences. We aim to create a comfortable and consistent routine for our Clients.
Benefits of Live-In Care
Live-in care allows you to remain in your own home, surrounded by treasured memories and possessions, avoiding the disruption of moving into residential care. You can continue enjoying your favourite activities, whether it’s watching TV, gardening, or entertaining family and friends. Your CareGiver provides the support you need, tailored to your lifestyle.
Many Clients form close bonds with their CareGivers, who often become trusted companions. Additionally, live-in care allows Clients to keep the companionship of their beloved pets, further enhancing their overall wellbeing.
Our Commitment to Excellence
At Right at Home, we are dedicated to upholding the highest standards of live-in care. We routinely review care records, including CareGiver notes and medication management, and carry out regular in-person observations. Our team stays in close contact with both Clients and CareGivers to ensure everything is running smoothly. We also work closely with you to find the ideal CareGiver who aligns with your personality and preferences.