Quality Homecare in Henlow
We provide personalised support to help you maintain your independence at home
- Stevenage, Letchworth & Hitchin
- About Us
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- Homecare in Henlow
Quality Homecare Services in Henlow
Right at Home Stevenage, Letchworth and Hitchin delivers high-quality homecare in Henlow and surrounding areas. Right at Home provides discreet and personalised support to enable people to maintain their independence at home.
We ensure set and agreed times for all our care calls. Our dedicated CareGivers make the most of each moment they spend with you. Right at Home's services are flexible, ranging from 5 hours a week up to 24-hour care.
What sets us apart is our commitment to making a positive impact on our Clients' lives and wellbeing. We're in this for the right reasons: to enhance the quality of life for those we care for. Whether it's companionship, dementia care or personal care, our team will ensure you receive the care you deserve.
If you're looking for bespoke care and support at home, don't hesitate to give Right at Home Stevenage, Letchworth and Hitchin a call to see if we can help.
Henlow Homecare Services: What We Can Offer
At Right at Home Stevenage, Letchworth & Hitchin, we deliver a comprehensive array of homecare services designed to cater to the specific needs of our Clients.
Our aim is to create tailored Support Plans that enable independence at home and improve the quality of life for our Clients.
Discover more about our services below:
Homecare in Henlow: Why Choose Right at Home?
Our Ethos: Unrushed and Discreet Care
At Right at Home Stevenage, Letchworth & Hitchin, our ethos revolves around providing unrushed care. We want our team to support you at the right pace - it's an essential element of dignified and personalised care. We have a non-uniform policy for our CareGivers too, which helps to ensure our care services feel more personal and discreet.
Longer Care Visits for Comprehensive Support
Our care visits are designed to be longer, ensuring comprehensive support and attention. We have a preferred minimum visit duration of one hour. Our minimum care call visit duration is 45 minutes.
Core Values: Trust, Compassion, Quality, and Respect
Our team is unified by our core Right at Home values of Trust, Compassion, Quality, and Respect. Every team member is dedicated to delivering exceptional care to you or your loved ones, and is expected to uphold these values. This unity in purpose and values creates a strong team spirit and underpins our reliable and high-quality service.
Interesting Fact: Henlow is home to RAF Henlow. Through the years, RAF Henlow has been home to the Parachute Test Unit, the Royal Air Force Technical College, the RAF Officer Cadet Training Unit (OCTU) and the Officers' Command School and Intermediate Command and Staff Course.
Our CareGivers in Henlow
Our dedicated team is fully DBS-checked and has received industry-leading training to ensure the highest standard of care. Each CareGiver is a valued part of our close-knit team, committed to providing exceptional service.
It is important to us that our CareGivers are familiar with our community’s values and that they share common hobbies and interests. Our careful selection process helps create deeper connections between Clients and CareGivers, which leads to better quality care.
Interesting Fact: The name Henlow is believed to derive from the old English henna hlaw, meaning in old English "hill of birds" or “hill frequented by birds”.
How Do We Deliver Quality In-Home Care in Henlow?
Personalised Initial Consultation
- We start by getting to know you and understanding your specific support needs. Once you're ready to move forward, we arrange a home visit for a detailed care assessment, which usually takes around two hours to gather all the necessary information.
- Following this assessment, we develop a personalised care and support plan.
- Together, we’ll agree on a start date, which can be arranged anywhere from a few days to a few weeks after the assessment, depending on your preference.
Ensuring a Smooth Start
- The initial time investment is crucial for a successful start.
- During the first few days and weeks, we will closely monitor and review progress to ensure the support package is as effective as possible.
- We’ll work closely with you and your family to ensure everything runs smoothly.
Ongoing Support & Adjustments
- We maintain regular contact to review and adjust your support package as needed.
- Any requested changes are promptly made via our electronic care management system.
- We also conduct regular in-person assessments of our CareGivers to ensure high standards are upheld and identify any areas for improvement.
By focusing on personalised care, ongoing support, and maintaining high standards, Right at Home Stevenage, Letchworth and Hitchin are dedicated to delivering exceptional care tailored to your needs.
Activities for Clients in Henlow
Walks and Nature Trails
- Henlow Common and Langford Meadows: A pleasant spot for walking, offering peaceful nature trails along the River Ivel, where elderly residents can enjoy gentle strolls and wildlife.
- Henlow Grange Spa: While primarily a spa, the tranquil grounds of Henlow Grange provide relaxing walks in a serene setting.
Community Centres and Social Clubs
- Henlow Village Hall: Regularly hosts community events, social gatherings, and activities such as coffee mornings, bingo, and craft sessions.
- Local Church Groups: Churches in Henlow often run social events, coffee mornings, and fellowship groups where elderly people can meet others and participate in discussions or light activities.
Fitness and Wellbeing
- Gentle Exercise Classes: Local leisure centres or community halls often organise gentle yoga, tai chi, or chair-based exercise classes tailored to older adults.
- Henlow Grange Spa: The spa also offers wellness treatments such as massages or hydrotherapy, which can be beneficial for elderly individuals.
Gardening Clubs
- Henlow Garden Society: Elderly residents with a passion for gardening can participate in local gardening clubs, attend talks, and engage in horticultural activities.
Local Historical Sites and Museums
- St. Mary’s Church: This historic church offers opportunities for quiet reflection and leisurely exploration of its architecture.
- RAF Henlow Heritage Centre: A fascinating local museum showcasing the history of the RAF in Henlow, which may appeal to history enthusiasts.
Paul F | Son of Client"We have had Right at Home carers for the past month, and the care and support my mum has received have been excellent and professional. We have heard first-hand Mum laughing with the carers and enjoying the company and support she is receiving from them. I have been impressed by the professionalism of the office staff, who return emails very promptly and provide detailed information. This gives my brother, sister, and me great peace of mind knowing Mum is in good care."
Live-in Care Services in Henlow
In addition to our hourly homecare services, we offer a fully managed live-in care service. We recruit and manage live-in CareGivers to ensure top-quality care, supporting them to meet our Clients' needs and preferences. Live-in care can be more cost-effective than residential care, especially for couples.
Each live-in care arrangement is unique, aiming to create a comfortable situation for everyone involved. Our live-in carers need their own room and a small daily break. They follow a personalised care plan tailored to each Client.
At Right at Home, we actively manage and monitor our live-in care to maintain high standards. This includes regular reviews of care records, such as CareGivers' notes and medication administration, and frequent check-ins with Clients and CareGivers. We also visit regularly to observe and ensure the quality of care.
If you want to learn more about our live-in care or other services, please contact our friendly team at Right at Home Stevenage, Letchworth and Hitchin.