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Quality Homecare in Ickleford

Quality elderly care and support from our friendly and reliable team in Ickleford

Quality Homecare Services in Ickleford 

Right at Home Stevenage, Letchworth & Hitchin provides quality homecare in Ickleford and surrounding areas. We offer agreed and set times for all of our care calls and dedicated CareGivers who make the most of each moment they are with you.

Our service is flexible, ranging from 5 hours a week to 24 hours a day. What makes us different is that we are all in this for the right reasons: we want to make a positive difference to our Clients' lives and wellbeing.

Right at Home Stevenage, Letchworth & Hitchin is not there to take away your independence or to be intrusive. We will work with you and your family to make sure that the level of support is right.

If you would like to discuss how we can help, please give us a call at Right at Home Stevenage, Letchworth & Hitchin.

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What Happens When You Enquire About In-Home Care in Ickleford?

What can you expect when you contact Right at Home Stevenage, Letchworth and Hitchin for homecare services? From the very first interaction, we make sure you're fully informed and actively involved in all your care decisions. Typically, the process is as follows:

Personalised Initial Consultation

  • We start by getting to know you and understanding your unique support needs.
  • When you're ready to move forward, we schedule a home visit for an in-depth care assessment. This assessment typically takes around two hours to collect all the necessary details.
  • Using the information gathered, we develop a personalised care and support plan. Together, we’ll determine a start date, which can range from a few days to a few weeks after the assessment, depending on your preference.

Ensuring a Smooth Start

  • The initial time investment is crucial for a successful start.
  • During the first few days and weeks, we'll monitor and review how things are going to make sure the support package is as effective as it can be.
  • We will collaborate with you and your family to ensure everything runs smoothly.

Ongoing Support & Adjustments

  • We maintain regular contact to review and adjust your support package as needed.
  • Any requested changes are swiftly implemented through our electronic care management system.
  • We also conduct frequent in-person evaluations of our CareGivers to uphold high standards and address areas for improvement.

By focusing on personalised care, continuous support, and high standards, Right at Home Stevenage, Letchworth and Hitchin are committed to providing exceptional care tailored to your needs.

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Why You Can Trust Right at Home

Right at Home Stevenage, Letchworth, and Hitchin is an independently owned franchise, part of the Right at Home UK network. The owner and management team are dedicated to providing high-quality care for Clients in the local community.

Values-Based

Our core values are Trust, Compassion, Quality, and Respect. We are passionate about providing quality care to you or your loved one, and every team member is expected to uphold these values. Our wonderful team spirit helps us deliver a consistent and reliable service to our clients.

Unrushed Care

At Right at Home Stevenage, Letchworth and Hitchin, we believe in providing unrushed, dignified care to our Clients. This helps to build trust and confidence with our Clients and it ensures that our Clients are properly supported.

Longer Care Visits

Our care visits are designed to be longer, ensuring comprehensive support and attention. We have a preferred minimum visit duration of one hour, with a strict policy of not offering support visits shorter than 45 minutes.

Can Our Live-in Care Service in Ickleford Help You?

Right at Home Stevenage, Letchworth, and Hitchin offers live-in care for you or your loved ones. Live-in care can be a cost-effective alternative to residential care, allowing you to stay in your home even if you need advanced care or support.

Why Choose Live-In Care?

Many people, if given the choice, would prefer to stay in familiar surroundings at home, near friends and family, and possibly even their pets. Our service tends to be cheaper than equivalent quality residential homes, especially if you are a couple.

Personalised Care to Suit Your Lifestyle

Each live-in care arrangement is unique and tailored to our Client's preferences. So, how does it work? Our live-in carer will require their own room and a daily break. While in your home, they will follow a personalised care plan similar to our hourly care packages.

The CareGiver will usually work for around 10 hours per day. The CareGiver's stay duration varies, often with several weeks on duty followed by a break.

When it comes to food, we try to work with our Clients’ preferences. Usually, our CareGivers will assist with the preparation of meals and eat with our Clients. However, we will endeavor to accommodate your wishes in this regard.

Benefits of Live-In Care

Live-in care allows you to stay in your own home, surrounded by cherished memories and possessions, avoiding the disruption of moving into residential care. You can continue enjoying your favourite activities, whether it's watching TV, gardening, or entertaining family and friends - all on your terms.

Additionally, live-in care allows Clients to keep the company of their beloved pets, enhancing their overall wellbeing.

Our Commitment to Excellence

At Right at Home, we are committed to maintaining the highest standards of live-in care. We regularly review care records, including CareGiver notes and medication administration, and conduct routine in-person observations. Our team frequently checks in with both Clients and CareGivers to ensure everything runs smoothly. We work closely with you to find the perfect CareGiver who matches your personality and preferences.