Give Us Your Feedback

Right at Home welcomes feedback and views it as a positive learning tool. If you have a comment, complaint or compliment, please get in touch.

Our aim to improve services means that we will not only learn from where we need to make changes for the better, but we will also learn from what we do well.

Complaints will be acknowledged, whether they are made verbally or in writing and will be resolved by way of an apology or explanation about the circumstances after a full investigation. If a complaint is going to take longer to investigate than originally anticipated, we will write again (as soon as we know it is going to overrun) to explain the delay and the new expected completion date. We will also inform the complainant by letter or email.

How to leave your feedback:
Phone: 01952 445 636

Send a letter:

Office Address:
St James House,
Hollinswood Road,
Telford,
Shropshire
TF2 9TZ

Fill in the contact form below.

Thank you for your interest in Right at Home. Please use this form to let us know how we can help – we are happy to call or email you to discuss your needs at your convenience.

Name *

Email Address *

Post Code

Phone Number

Your Feedback *

Consent for storing submitted data *

By ticking this box I consent to Right at Home using the information as per the privacy policy.