caregiver and homecare client walking in nature

Quality Home Care in Ashford

Providing exceptional care in your home

If you’re beginning to explore home care in Ashford—either for yourself or a cherished family member—we’re here to help.

We’re Right at Home Twickenham & Richmond, a dedicated homecare provider that offers personalised support in familiar surroundings. Whether it’s daily companionship or more specialised care, we aim to help people remain independent and comfortable in the place they call home.

Ashford is a vibrant community with plenty of opportunities to stay active and social. From friendly gatherings and events at the Fordbridge Community Centre to walks around your favourite local green spaces, there’s a lot to enjoy. We’re here to make sure everyone can keep doing what they love, even as care needs change.

Homecare Services in Ashford: What We Offer

We’re proud to deliver premium homecare services that truly make a difference. Whether you need a few hours of support or a full-time live-in arrangement, we’ll create a plan that respects your daily routines and personal preferences. Our offering include:

  • Live-In Care
    24/7 support without the stress of leaving home comforts. This around-the-clock help ensures Clients stay safe and confident in familiar surroundings.
  • Dementia Support
    We offer a scientifically backed Dementia Support Programme tailored to each individual, aiming to slow the progression of symptoms while preserving daily routines and emotional well-being.
  • Respite & Companionship
    Sometimes family caregivers need a short break—our team can step in to lend a hand. We also provide regular companionship visits, which can involve anything from helping with the weekly shop to having a friendly chat over a cup of tea.
  • Community Engagement
    Staying involved in local life is key to reducing isolation. We organise events and outings so Clients remain connected—like trips to the Fordbridge Community Centre for craft sessions or games, and visits to Strawberry Hill House to appreciate its beautiful gardens and Gothic architecture.
  • Hospital-to-Home Rehabilitation
    After a hospital stay, the journey back to health can feel daunting. We’re here to make that transition smoother, reducing any worry about managing alone at home.
  • Family Training
    We understand how important it is for relatives to feel well-informed. Our team holds training sessions for families, ensuring everyone feels confident about a loved one’s care.

In addition, we can help with shopping, meal preparation, medication reminders, and more.

How to Get Started

Choosing care can feel overwhelming, but we’re here to support you each step of the way:

  1. Reach Out
    Give us a ring or send an email to discuss what you’re looking for. We’ll walk you through the options and answer any questions you may have.
  2. Free Assessment
    We’ll arrange a home visit to chat about your situation, daily routines, and personal preferences. This helps us tailor a care plan that feels natural and respectful.
  3. Create a Personalised Plan
    Working together, we’ll design a plan that might include anything from morning check-ins to live-in care. It’s entirely up to you.
  4. Meet Your CareGiver
    We’ll introduce you to the CareGiver who best suits your personality and needs. This way, you’ll know the person lending a hand before the care even begins.
  5. Ongoing Support
    Once care starts, we’ll stay in touch to ensure everything is running smoothly. Our door is always open if you need changes or simply want an update.

Right at Home Twickenham & Richmond stands ready to provide trusted, compassionate care in Ashford. If you’d like to learn more or arrange a friendly chat about how we can help, please get in touch. We’re here to offer peace of mind, every step of the way.

Our CareGivers in Ashford

For our CareGivers, homecare isn’t just a job—it’s a true vocation. Many of them have cared for family members themselves, so they understand the worries you might have. We choose our team carefully, focusing on qualities like empathy, patience, and a genuine love for helping people.

  • Dedicated Professionals: Continuous training keeps our CareGivers confident and equipped, whether it’s supporting someone with early-stage dementia or providing live-in assistance. We make sure our CareGivers are well-prepared to ensure you receive top-quality care.
  • Real Connections: We match Clients and CareGivers based on personality, interests, and life experience. That way, shared hobbies—like a fondness for art or an interest in local history—can spark real friendships during visits.
  • Companionship for Emotional Wellbeing: Older adults often find loneliness can creep in over time. A friendly face popping by for a chat, a short walk, or a drive around the local area can lift spirits immeasurably. Our CareGivers see these moments of connection as more than just part of the job—they’re the heart of what we do.
client and caregiver in market

"My elderly mother receives two hourly visits daily Monday-Friday. These help her immensely to prepare for the day ahead and later in the evening before retiring. The staff attending are very supportive, conscientious, and friendly; they carry out a range of tasks that my mother can no longer. They are reliable and helpful, and their company is much appreciated. A dedicated and caring service. Many thanks!"

Anthony S | Son of Client

Why Choose Right at Home Twickenham & Richmond?

We know how significant it is to entrust someone with the care of your loved one. Our approach is built on trust, compassion, and a commitment to delivering the same level of care we’d want for our own families.

Person-Centred Care Plans

Every Care Plan revolves around the individual’s likes, dislikes, and unique situation. If you enjoy gardening, for example, we’ll make time to explore the ‘Feel Good Garden’ sessions at Strawberry Hill House or potter around your own garden at home.

Dementia Friendly Spelthorne

As founding members, we actively champion improved support for those living with dementia. This community-driven commitment drives us to go the extra mile, ensuring families feel understood and included at every stage.

Award-Winning Training

Our CareGivers engage in ongoing professional development, so they stay up-to-date with best practices. Whether they’re learning new dementia care techniques or refining their communication skills, the focus is always on delivering high-quality, person-focused help.

Local Office, National Support

Because we’re right here in Twickenham & Richmond, we’ve got a firm grasp of Ashford’s local character. At the same time, being part of the wider Right at Home network means we benefit from:

  • Shared expertise across a national team.
  • Access to industry-leading training resources.
  • Proven best practices that keep our care standards consistent and high.
Open-Door Policy

Our branch manager frequently runs a drop-in office, welcoming anyone for a casual chat and a cuppa. It’s a friendly space where you can ask questions or simply find out more about how we can help.

Above all, we believe in building genuine relationships. It’s not about ticking a box; it’s about seeing the person behind the care need, understanding their story, and helping them continue living life to the fullest.


FAQs

How much does homecare cost in Ashford?

The area you live in impacts the cost of homecare services, with it being higher the closer you are to London. Right At Home offer a flat hourly rate of  £34.50 per hour during the week and £39 per hour at weekends. Live-In care and nights are charged per day and per night, respectively, and we have a one-hour minimum care call policy to ensure that our service is delivered as efficiently as possible. We can give you an approximate quote once we have established the full extent of your requirements, such as the type of care needed and the level.

What homecare services are available in Ashford?

We offer a broad range of homecare services in Ashford that range from short-term help to 24hr live-in care. These services include elderly care, respite care, companionship care, personal care, dementia care, hospital-to-home care and live-in care.

Why should I choose Right At Home?

Right At Home is an award-winning homecare services provider with a team of professional caregivers and many years of experience. The CQC  rating of ‘Good’ for our overall services and reviews from our happy clients and their families support this.

Contact Us Today

Our trusted support is only a call away.

0203 376 3535

CareGivers and client talking on a bench