Five consecutive years of 5 star employer status following anonymous survey
Published: 15/06/2023
Right at Home UK has been awarded a 5 Star Employer rating for a fifth consecutive year.
Independent research company, Workbuzz surveyed 1,701 team members across the UK in the homecare provider’s annual anonymous survey. As well as the national award for the Franchisor, 31 of Right at Home’s individual offices were also awarded local 5 Star Employer status following the surveys. This is a record-breaking number of offices to receive the accolade in five years of conducting the survey, and the highest number of participants to have ever taken part.
The highlights from the surveys of the 1,701 Right at Home employees include:
⭐ 93% of team members believe their job gives them the opportunity to learn and develop new skills
⭐ 95% of team members would rate the initial training as ‘good’ or ‘excellent’
⭐ 96% of team members would recommend Right at Home’s services to family or friends.
WorkBuzz also conducted an anonymous survey in which 933 Clients took part. The survey displayed some fantastic results including:
⭐ 99% of Clients agreed that their CareGivers treat them with respect and dignity
⭐ 98% of Clients agreed that their CareGivers and trustworthy and they can depend on them
⭐ 96% of Clients said that their CareGivers make a positive difference to their lives
Clients spoke very highly of Right at Home and the care services provided. Some comments included:
“Since having Right at Home my life has improved and my confidence has grown. My CareGivers have helped me socialise in the community and this has been great for me.”
“The carers are amazing! They care for my mum like they would their own. She’s treated with dignity at all times & they are passionate about the job they do.”
“Right at Home are without a doubt my ‘angels’, they are there for not only my mum but my family too (especially me). They have become family.”
“Because they go over and above for me, they give me a purpose in life. I have a great rapport with my carers.”
Speaking on the results of the CareGiver Satisfaction Survey, Lucy Campbell, CEO of Right at Home said:
Speaking on the results of the CareGiver Satisfaction Survey, Lucy Campbell, CEO of Right at Home said:
“Our CareGivers are the heart of our organisation; we couldn’t provide our vital care services without their incredible work. To have been awarded the 5 Star Employer Award for five consecutive years is a testament to the investment we continue to make into our workforce. I am also delighted to read so many outstanding comments from our Clients praising the care they receive from CareGivers who consistently go above and beyond. I would like to say an enormous thank you to our Franchise Owners, Registered Managers and their wider teams who work harmoniously to ensure the consistency of our high quality care provision, every single day.”
Right at Home is passionate about continuously improving their offering to their network of CareGivers and supporting them to learn new skills and progress in their careers. If you are interested and would like to know more about taking up a rewarding career in care, take a look at our Careers Hub or apply for a role near you today.
