2022: Reflecting on another year of Right at Home making a difference
Published: 20/12/2022
Making a difference every day is in our nature: it's just what we do. Whether it's with our Clients, our team members or our wider local communities, our four core values of trust, quality, compassion and respect are at the heart of everything we do.
With our network of over 75 locally run offices, we have so many achievements to celebrate. Join us as we look back over 2022 and reflect on an eleventh fantastic year of Right at Home making a difference every day.
Magic Moments with our amazing Clients
Right at Home GF Client has an 'ice' day with CareGivers
A Client of Right at Home GF dreamed of putting his skates back on after many years away from the ice. With the help of his two CareGivers, Marion and Vicky, he had an incredible day ice skating. Despite living with dementia, he took to the sport like a duck to water. Well done to our fantastic Client and his amazing care team for making his dream come true!
Right at Home Maidenhead Clients have a 'ferry-tale' day out
An avid sailor, Scott, the owner of Right at Home Maidenhead, organised a day out on a boat for several of the office's Clients and team members. Although it wasn't the warmest day of the year, everybody enjoyed their 'mini cruise'. Thank you to our wonderful CareGivers who gave up their time to ensure the day ran smoothly and everyone had a great time!
Right at Home Solent help school friends to reunite after 60 years
Right at Home East Lancs CareGivers surprise Client for her 101st birthday
As a surprise for her 101st birthday, CareGivers from Right at Home East Lancashire decorated a Client's house with bunting and birthday banners. Last year, when she turned 100, she was delighted to wake up to decorations from her carers, so they decided to make it an annual tradition!
Right at Home Stockport organise a 'paws-itively' great day for Clients
'National Bring Your Dog To Work Day' and 'National Cream Tea Day' fell on the same day earlier this year. The team at Right at Home Stockport visited some Clients with their furry friends to celebrate the day. Afterwards, team members were invited in to the office for scones and tea! It sounds like a fantastic day to us.
CareGivers at Right at Home Bournemouth help Client to continue his passion for model railways
When the Right at Home Bournemouth team started to care for this Client, he felt he would have to get rid of his model railway as he was no longer able to build it. However, with the help of the amazing team and a few trips to B&Q, he has now drawn up his plans for his new model railway. Thank you team for reigniting his confidence and passion!
Our team members will always go the extra mile to ensure our Clients get the most out of their care calls and achieve their personal goals and ambitions. If you or a loved one could benefit from our award-winning care services, speak to one of our friendly team today.
Team members reaching new heights
Right at Home Young Ambassador speaks up for care workers in Parliament
In 2021, Chevvone Baker was awarded the first ever 'Right at Home Young Ambassador of the Year' Award'. An incredible example to her team at Right at Home Basingstoke, as well as the rest of the social care sector, Chevonne was invited to speak in parliament on behalf of UK care workers, discussing the challenges they face. Well done Chevonne!
Team members develop skills with more training than ever before
We're passionate about helping our team members to achieve their career goals and ambitions. That's why we continuously enhance our training and development offering. In addition to the hundreds of days of training offered by our local offices, during 2022, Right at Home UK have provided over 100 days of training to Managers and Franchise Owners to allow our network to continue to provide an outstanding service to our amazing Clients.
Another fantastic few days at our Annual RM Conference
Registered Managers are essential to the success of our business and we are lucky to have a network of such incredible ones! Each November, we meet for two days to share best practise, attend workshops and enjoy some well-deserved celebrations. Our largest ever conference yet, it was fantastic to see faces old and new. You can watch the highlights here. Thank you to all of our Registered Managers who inspire, influence and lead our teams.
Team meetings: getting to know each other and sharing ideas & feedback
Our amazing team members are the reason we are able to provide such high quality care: it's thanks to their dedication, passion and caring nature. We make sure to give our teams the opportunity to bond, share ideas and feedback through regular team meetings. This year, our offices have loved using local businesses to host team get-togethers over lunches and coffees. Right at Home Bromley are pictured below at one of their lunch meetings!
Whether you are an experienced care professional or have never worked in social care before, if you are passionate about making a difference and want to join a supportive team, we'd love to hear from you!
Our biggest award-winning year yet!
Our biggest year for award wins ever!
Being announced as finalists and winners for highly respected award titles is great recognition of the quality service we provide: whether that is to our Clients, team members or franchise owners. This year the Right at Home network were finalists in an impressive 40 award categories, across franchising and homecare sectors, taking home the title for an incredible 27 of them! You can see a full list of our award titles here.
Right at Home Annual Celebration Awards
A highlight of the Right at Home calendar, each year at our Annual Conference, we celebrate another year of achievements with our Celebration Awards. Across 12 categories, we awarded accolades including our highly coveted CareGiver of the Year, Registered Manager of the Year and Employer of the Year awards. Read more about the fantastic evening here, including the reasons we crowned our very worthy winners!
An employer and franchisor of choice
This year Right at Home UK was announced as one of only four franchise networks in the UK to receive the WorkBuzz 5* Franchisee Satisfaction Award for the tenth consecutive year! Right at Home UK also received the WorkBuzz 5* employer award for the fourth year on the run, whilst an impressive 20 offices received the accolade at a local level. We also saw our newly appointed CEO, Lucy Campbell, awarded the EWiF Woman Franchisor of the Year title for the third consecutive year! Well done to everyone involved!
A homecare provider of choice
Highly anticipated in the Right at Home calendar, the Home Care Awards recognise the best homecare providers, individuals and initiatives in the sector. This year, Right at Home took home an incredible seven recognitions: five awards and two high commendations! The team were especially delighted to receive the 'Outstanding Home Care Provider of the Year Gold' award. At this year's homecare.co.uk awards, Right at Home UK received Top 20 Homecare Group status out of 678 providers once again. An impressive 20 local offices also received Top 20 Homecare Provider status in their respective regions.
Making a difference in our local communities
Giving back to our local communities
This year we were delighted to announce the launch of our partnership with our second official charity partner, British Heart Foundation as we began to raise awareness and funds for their great work. Our teams also continued to raise funds for our other charity partner, Alzheimer's Society through Elf Days, cakes sales and Memory Walks. We were proud to see our teams pull together to organise collections of groceries for local food banks and goods for Ukraine, as well as supporting other local charities in their areas. The local mayor visited the team at Right at Home Bishop's Stortford to thank them for their donations for Ukraine.
Offices celebrating 10 years of making a difference
As we celebrated the 11th year of Right at Home UK making a difference, this year we also saw five of our offices mark their tenth year of providing care in their local communities. Right at Home GF commemorated the anniversary at their annual BBQ, inviting Clients, CareGivers and their families. Pictured below, Right at Home Cardiff & Newport also celebrated the achievement, inviting their local MP to join their team for the day. Huge congratulations to Right at Home Maidenhead, Right at Home Derby & East Staffordshire and Right at Home Bournemouth & Poole who also reached the impressive milestone.
Supporting local people to keep moving!
Right at Home Worthing have had so much success with their Love to Move classes that they have just expanded to host them in three locations! Offering the elderly and those living with dementia the opportunity to keep active, the classes also provide attendees with a chance to socialise. CareGiver Hannah passed her qualification earlier this year and is now a fully qualified Love to Move instructor. Well done Hannah!
Building a true sense of community
Helping to build a real community feel is part of what we do: our vital work helps people to get back into their local area and enjoy social activities again. Lots of our lovely offices like to run their own events such as Right at Home North Somerset, pictured below, who organised a Garden Party to celebrate National Picnic Week. Right at Home Isle of Wight also set up a weekly Dementia Afternoon Tea Club in a local church, which has since been recognised with award titles!
